Article 20 of the Order. Applies from 23 March 2027. 153 days to go.
Vet cremation prices and options: CMA Order requirements
Offer a basic communal cremation, publish all end-of-life options with equal prominence, and give written prices before the owner decides.
What the Order requires
- A basic communal cremation service is offered.
- Options published with equal prominence: cremation through the practice, arranging a crematorium directly, and home burial.
- Options discussed, with written prices and inclusions, before the owner decides.
- Add-ons such as caskets or urns priced separately.
How to fix it
- Publish an end-of-life page listing every option side by side with prices.
- Prepare a printed price sheet for the consulting room.
Sources
Check your whole website against the Order
Free red, amber and green report for every duty in the Order that can be checked from your website, plus the ones you confirm yourself. The checker opens in November 2026.
This is general information about the Veterinary Services Market Investigation Order 2026, not legal advice. Check the Order and the CMA's guidance before relying on it. Rules version 2026-10-21.1.