Article 12 of the Order. Applies from 23 September 2027. 337 days to go.
Vet itemised bills: CMA Order requirements
Give an itemised bill before or when you ask for payment, separating medicines, other goods and services, and third-party costs.
What the Order requires
- Provided before or at the point payment is sought.
- Medicines, other goods and services, and third-party costs shown separately.
- Fixed-price bundles follow separate rules.
How to fix it
- Check your invoice layout separates the three groups of charges.
Sources
Check your whole website against the Order
Free red, amber and green report for every duty in the Order that can be checked from your website, plus the ones you confirm yourself. The checker opens in November 2026.
This is general information about the Veterinary Services Market Investigation Order 2026, not legal advice. Check the Order and the CMA's guidance before relying on it. Rules version 2026-10-21.1.